Privacy Policy

Last updated: September 2026

Business: Huntsville Termite Solutions | Huntsville, TX 77320

This Privacy Policy describes how Huntsville Termite Solutions ("we," "us," or "our") collects, uses, and handles information when you visit our website at termitecontrolhuntsvilletx.com or contact us by phone or through our contact form.

1. Information We Collect

Information You Provide Directly

When you submit our contact form or call us, we may collect:

Your name
Your phone number
Your email address (if provided)
Your address or ZIP code
Any details you include in your message about your property or termite situation

We use this information solely to respond to your inquiry and schedule services. We do not sell this information to third parties.

Information Collected Automatically

When you visit our website, standard web server and analytics tools may collect:

Your IP address (anonymized where possible)
Browser type and version
Pages visited and time spent on pages
Referring URL (where you came from)
Device type (desktop, mobile, tablet)

This data is used in aggregate to understand how visitors use our website and to improve our content. We do not use this data to personally identify individual visitors.

2. Analytics and Tracking

Our website uses Google Analytics 4 (GA4) to measure website traffic and user engagement. GA4 collects data using cookies and similar technologies. Google's use of this data is governed by Google's Privacy Policy.

We use GA4 to track:

Page views and session duration
Click-to-call events (phone number clicks)
Contact form submissions
Traffic sources (organic search, direct, referral)

We do not use GA4 to collect personally identifiable information. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

3. Contact Form Submissions

Our contact form is submitted to a form processing service (such as Netlify Forms or a comparable provider). Form data is transmitted over an encrypted HTTPS connection. Submitted data is stored temporarily for the purpose of responding to your inquiry and is not used for marketing without your explicit consent.

We include a honeypot field in our contact form to reduce automated spam submissions. This field is invisible to human visitors and only captures data from automated bots.

4. Cookies

Our website uses cookies for the following purposes:

Analytics cookies (Google Analytics): Track aggregate site usage. These are third-party cookies set by Google.
Session cookies: Temporary cookies that expire when you close your browser. These are set by our web hosting platform for basic site functionality.

Most browsers allow you to control cookies through browser settings. Disabling cookies may affect some website functionality. To learn more about managing cookies, visit allaboutcookies.org.

5. How We Use Your Information

Information you provide through our contact form or by phone is used to:

Respond to your inquiry
Schedule and confirm termite inspection or treatment appointments
Follow up on services performed
Provide quotes and service documentation

We do not use your contact information for email marketing, text marketing, or any promotional communications without your explicit consent.

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

Service providers: Third-party tools we use to operate our website (hosting, analytics, form processing) may have access to data as required to provide those services. These providers are bound by their own privacy policies.
Legal requirements: We may disclose information if required by law, court order, or governmental authority.

7. Data Retention

Contact form submissions are retained for the period necessary to complete the requested service and for a reasonable period thereafter for record-keeping purposes. Analytics data is retained per Google Analytics' default retention settings (up to 14 months for user-level data).

8. Security

Our website is served over HTTPS (TLS encryption). Contact form submissions are transmitted over encrypted connections. While we implement reasonable security measures, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of data transmitted to or from our website.

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us so we can delete it.

10. Texas Privacy Rights

Texas residents may have rights under the Texas Data Privacy and Security Act (TDPSA) regarding access to, correction of, and deletion of personal data we hold about them. To submit a request regarding your personal data, contact us using the information below. We will respond within the timeframe required by applicable law.

11. External Links

Our website may contain links to external websites (e.g., Google Maps, product manufacturer pages). We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information:

Phone: 936-935-0197
Mailing address: Huntsville Termite Solutions, 130 FM 2821 Rd W #8410, Huntsville, TX 77320
Website: Contact form